Who we are​

Our website address is: https://auto-cross.com.au/

At AutoCross, we prioritize the protection of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website or purchase our products. By using our services, you agree to the terms outlined below.

Information We Collect

We may collect the following categories of information:

Personal Details:
Name, email address, billing/shipping address, phone number, payment information (e.g., credit card details), and account credentials.

Transactional Data:
Purchase history, order specifics, and payment records.

Communication Data:
Content from emails, messages, or reviews submitted to us.

How We Collect Information

Directly from You:
When you place orders, create accounts, contact support, or submit reviews.

Automatically:
Through cookies, analytics tools (e.g., Google Analytics), and server logs.

Third Parties:
Payment gateways (e.g., Stripe, PayPal), social media platforms, or delivery partners.

Use of Cookies and Tracking

We use cookies to:
Remember preferences and login details.
Analyze site traffic and user behavior.
Enable features like shopping carts.

Third parties (e.g., ad networks, analytics providers) may also use cookies. You can manage cookie settings via your browser, but disabling them may affect site functionality.

Purpose of Collecting Your Information

Your data helps us:
Process orders, deliver products, and manage returns.
Communicate order updates, promotions, or newsletters (with your consent).
Improve website performance and user experience.
Prevent fraud and comply with legal obligations.

Note: Failure to provide required information may delay or prevent order fulfillment.

How We Secure Your Data

We employ industry-standard safeguards, including:

SSL Encryption: To protect online transactions.
Secure Payment Gateways: We do not store credit card details.
Access Controls: Restricting sensitive data to authorized personnel.

Your Rights

You may:

Access, correct, or delete your data.
Opt out of marketing communications.
Restrict processing or request data portability.

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